Gongzhaoyun, originally developed to create digital medical care services, refers to the content of digital care services established by "Xiong Health", and also uses LINE as a platform. The goal is also to solve the problem of insufficient resources and manpower in remote villages. Unexpectedly, in May of this year, under the raging of the more infectious Omicron variant, the epidemic spread rapidly, and the development of Gongzhaoyun in Tainan City was also in danger.
The service was launched in just five days, mainly to assist the public to be informed of the epidemic. Information, confirm your own situation, and also provide services such as downloading home quarantine orders, administering vaccines, and applying for subsidies. Under the fierce attack of the epidemic, Gongzhaoyun has become the best bridge for the city government and medical institutions to communicate and solve doubts with the public, and even convert raster to vector provides AI quick screening and identification services, helping many people in remote rural areas of Tainan do not need to risk contact with the crowd , you can determine whether the diagnosis is confirmed online, and then medical personnel will intervene and assist in the follow-up, reducing a lot of unnecessary worry and movement.
DSC_8777 photo credit: Smart Urban and Rural Initiative Tainan City Health Director Xu Yilin and Advanced Medical Fund General Manager Huang Zhaosheng. At the same time, customer service robots also provided the best assistance during the epidemic. With the joint efforts of the Health Bureau, advanced medical resources and medical institutions, the script of the customer service robot has been continuously optimized and refined. Whether citizens are diagnosed, isolated, or in close contact.