Customers no longer buy products. They buy the experience provided through the product. click to tweet Personalized customer service must always be on the radar to provide a great consumer experience. When treated like an important individual by receiving quality service on time or early, customers often feel connected to the brand and represent the company as an informal brand ambassador. In fact, according to Gartner, "By 2020, customers will be in control of 85% of their relationships with the enterprise without interacting with humans, which means that the customer experience is a major competitive advantage between brands. It means quickly overtaking prices and products as a differentiator. "
FREE BONUS whatsapp database DOWNLOAD: Get our free SEO guide to learn how to skyrocket your rankings even in a competitive niche! Click here to download for free now! We've helped Fortune 500 companies, venture-backed startups, and companies like yours grow revenue faster . get a free consultation As far as SEO strategies are concerned, they are mostly about getting new customers by doing keyword research, creating new pages and optimizing them.
Search-Console-Content-Keywords- But since user experience is a major ranking factor, SEO should also be used to create the best UX as your existing customers are the main repeaters to your website. You need to improve your SEO strategy to restructure your website and introduce an evaluation portal for new visitors/evaluators and a support channel/product education portal for existing customers. This post will show you how to use some practical SEO strategies to provide outstanding customer service to your existing customers and reduce the workload of your helpdesk technicians. Details: